Privacy Policy

Last updated: Please refer to in-site notices for any updates.

1. Information We Collect

When you register and use this platform, we may collect: (1) account information, such as your email address and any optional information you provide (e.g., name and institution); (2) research-related parameters you submit (e.g., species, gene name, nuclease selection, and custom sequences); (3) logs and result files generated during task execution; and (4) technical information required for security and compliance, such as access time and IP address, which are used for rate limiting and fraud prevention.

2. How We Use the Information

We use the information described above to: (1) provide and improve our web services; (2) perform task computations and deliver results; (3) communicate with you regarding your account and requested services; (4) detect abuse, fraud, and automated attacks; and (5) comply with legal obligations.

We do not use your research parameters or related submitted data for purposes other than operating and improving the service. Where appropriate, we may use aggregated usage statistics (for example, the frequency of species and gene parameters) solely to optimize server performance and efficiency.

3. Storage and Security

We implement reasonable technical and organizational measures to protect your information, including access controls for data transmission and storage and security mechanisms such as CAPTCHAs and rate limiting. Passwords are stored as cryptographic hashes. Please keep your credentials secure. In the event of unauthorized disclosure resulting from force majeure or actions attributable to you, we will assist to the extent permitted by applicable law.

4. Sharing and Disclosure

Unless required by law or requested by competent authorities, we do not share, rent, or trade your personal data. To provide the service, we may rely on third-party processors and external systems, such as email delivery services and data providers used for gene validation (e.g., Ensembl and MyGene). Such processors are subject to confidentiality and security obligations.

5. Your Rights

To the extent permitted by applicable law, you may contact us to request access, correction, or deletion of personal data associated with your account, or to withdraw consent where applicable. Some personal data may be retained for contractual performance, legal compliance, or security purposes and may not be fully deletable.

6. Contact Us

If you have questions about this policy, please contact us using the contact information published on the website.